YOUR Consent to the processing of personal data when subscribing to the newsletter

I consent to the processing of my personal data by Pod Papugami Koprowski Spółka Jawna, Sukiennice 9a, 50-107 Wrocław for the purposes of: direct marketing regarding my own products and services. Data for this purpose will be processed on the basis of art. 6 sec. 1 lit. a) Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (GDPR). The data will be stored for 10 years. The data subject has the right to access their personal data and the right to rectify, delete, limit processing, the right to transfer data, the right to object, the right to withdraw consent at any time without affecting the lawfulness of the processing that has been carried out. on the basis of consent before its withdrawal. In order to exercise the rights, the data subject may send an appropriate e-mail to the following address: info@podpapugami.com.pl

 

General provisions
  1. The Pod Papugami online store operating at https://www.podpapugami.com.pl is run by: Pod Papugami Koprowski sp.j, ul. Sukiennice 9a, 50-107, Wrocław (Poland), NIP 8971850314, REGON 369134460, KRS 0000711655, e-mail: info@podpapugami.com.pl
  2. The Regulations define the rules for using the podapugami.com.pl online store, that is in particular: the rules for concluding and performing Contracts for the Sale of Goods available in the Store's assortment and the rules for the provision of electronic services (in terms of regulating the services provided electronically, the Regulations referred to in Art. . 8 sec. 1 AUS).
  3. The use of the Store is possible provided that the ICT system used by the Customer meets the following minimum technical requirements ensuring cooperation with the ICT system used by the Service Provider:
    1. a computer (or other similar device) with access to the Internet, equipped with a web browser (eg. Internet Explorer version 11 and higher, Mozilla Firefox version 20 and higher, Chrome version 40 and higher, Safari version 8 and higher);
    2. JavaScript support and cookie saving enabled in the web browser;
    3. active e-mail address.
  4. The customer should use the Store in accordance with generally applicable law and in accordance with the provisions of the Regulations. In particular, it is prohibited to:
    1. delivery of illegal content (e.g. content that violates personal rights as well as other rights of third parties);
    2. using the Store in a way that disrupts its functioning (eg. through the use of specific software);
    3. providing untrue personal data or violating the rights of third parties.
Glossary of definitions
  1. The following expressions used in these Regulations have the meaning set out below:
    1. Electronic Mail Address – designation of the ICT system enabling communication by means of electronic communication.
    2. Personal data – any information regarding an identified or identifiable natural person processed by the Service Provider for the proper provision of the Services specified in these Regulations, as well as for the conclusion and performance of the sales contract and for statistical purposes related to running an online store.
    3. Registration form – a form completed by the Registration form in order to create a Customer Account.
    4. Client – using the Online Store:
      1. a natural person with full legal capacity,
      2. a natural person who is 13 years of age and has limited legal capacity, if the contract is a contract commonly concluded in minor current matters of everyday life or if such a person has obtained legally effective consent of a statutory representative to conclude the contract;
      3. a legal person and an organizational unit without legal personality to which the law recognizes legal capacity.
    5. Consumer – a natural person purchasing the Goods for purposes not related to professional or business activity.
    6. Customer Account – a login assigned to the Customer (e-mail address) and a password selected by him, enabling: placing orders without filling in the Order Form each time, viewing order history, subscribing to the Newsletter and changing the data provided.
    7. Login – e-mail address entered by the Customer in the online store at the stage of creating the Account, enabling subsequent identification when using the online store.
    8. Newsletter – a service provided by Pod Papugami Koprowski sp.j., consisting in the cyclical sending of information to the e-mail address or telephone number provided by the Customer, including commercial information within the meaning of the Act of July 18, 2002. on the provision of electronic services (Journal of Laws No. 2002, no.144, item. 1204 as amended d.), about events, competitions, discounts, promotions and other events related to the activities of the Store.
    9. Regulations – these Regulations of the online store. The Regulations are available at https://podpapugami.com.pl/regulamin/
    10. GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (General Data Protection Regulation).
    11. Store (also Online Store) – an online platform for the sale of Goods on the terms set out in the Regulations, operating at https://podpapugami.com.pl/
    12. Seller – Pod Papugami Koprowski Spółka Jawna, Sukiennice 9a, Wrocław 50-107, NIP8971850314, REGON 369134460, KRS 0000711655, in the scope of concluding and performing sales contracts concluded in accordance with the Regulations.
    13. ICT system – a set of cooperating IT devices and software, ensuring processing and storage, as well as sending and receiving data via telecommunications networks using a terminal device appropriate for a given type of network within the meaning of the Act of July 16, 2004. Telecommunications law (Journal of Laws No. 2004 171, item. 1800 as amended).
    14. Electronic communication means – technical solutions, including ICT devices and software tools cooperating with them, enabling individual communication at a distance using data transmission between ICT systems, in particular electronic mail.
    15. Goods – a product that can be purchased through the Store. Only brand new Goods are sold in the Store.
    16. Personalized Goods – Goods available in the Store with the possibility of individual printing on the customer's request.
    17. Agreement – an agreement for the provision of electronic services between the Service Provider and the Customer.
    18. Sales Agreement – a sales contract within the meaning of the Civil Code, concluded between the Seller and the Customer, in accordance with the Regulations.
    19. Services – services provided by the Service Provider to the Customer via the Store (services provided electronically).
    20. Service Provider – Pod Papugami Koprowski Spółka Jawna, Sukiennice 9a, Wrocław 50-107, NIP8971850314, REGON 369134460, KRS 0000711655, in the scope of electronic services provided for in the Regulations.
    21. UŚUDE – the Act of July 18, 2002. on the provision of electronic services (Journal of Laws No. 2002 144, item. 1204 as amended).
    22. Order – a service consisting in enabling customers to place an order to purchase the Goods via the online store (submitting an offer to conclude one or more sales contracts).
 Services Provided By Electronic Means
  1. As part of the Store, the Service Provider provides the following Services by electronic means:
    1. Customer account;
    2. Order;
    3. Basket;
    4. Newsletter.
  2. The use of the Store's Services is free of charge.
  3. In order to create a Customer Account in the Store (registration), please provide Personal Data marked as mandatory (name, surname, e-mail address), choose a password, accept the Regulations and click the "Register" button. The Customer's Login is the E-Mail Address provided during registration.
  4. Logging in to the Customer Account in the Store takes place using the E-mail Address provided during registration and a unique password known only to the authorized Customer.
  5. The Service Provider recommends the Customer to change the password at least every 30 days. The service provider requires a password that meets the requirements of the so-called strong password, i.e. a password with at least 8 characters, uppercase and lowercase letters, and numbers or special characters.
  6. In order to enable the Customer to fully use the functionality of the Customer Account (functionality available only to Customers who have created the Customer Account) in the Store, the Service Provider may also process other necessary Personal Data:
    1. My addresses (order fulfillment address);
    2. My orders (history of orders made);
    3. Complaints (information on complaints about Goods);
    4. My Returns (information regarding the return of Goods);
    5. Newsletter (E-mail address, list of active newsletters).
  7. The contract is concluded upon receipt by the Customer of the confirmation of the correct execution of the order in the Store, sent by the Service Provider to the e-mail address provided by the Customer at the order stage. The contract is concluded for an indefinite period.
  8. The Customer may at any time (without giving a reason and incurring any costs) delete his Customer Account. For this purpose, he should send an e-mail with a request to remove it to the following address: info@podpapugami.com.pl, providing his e-mail address used during registration. After receiving the message, the Customer Account will be deleted immediately. Upon deletion of the Customer Account, the contract for the provision of the Customer Account service is terminated.
  9. The Service Provider may terminate the agreement for the provision of the Customer Account service with a 14-day notice period, for reasons specified in § 1 para. 4. The Service Provider's statement may be submitted to the e-mail address used to register the Customer Account. After the lapse of the notice period, the agreement for the provision of the Customer Account service is terminated.
  10. Regardless of the provisions of paragraph 10, in the event of a gross breach by the Customer of § 1 sec. 4. points 1-3 of the Regulations. The Service Provider is entitled to limit the Customer's access to the Services in whole or in part.
  11. In order to place an Order, you must provide Personal Data marked as mandatory, that is:
    1. address data (name, surname, street and house number, zip code, city, country, e-mail address, telephone number);
    2. data for issuing an invoice – when the customer wants to receive an invoice (company, company address, tax identification number);
    3. delivery and payment (delivery method, payment method)
    4. and accept the Regulations.
  12. The Order service is a one-off service. The use of the Service begins upon clicking the "continue without registration" button. The end of the use of the Service takes place after the completion of the Order by the Store or as a result of an earlier cessation of the Order by the Customer.
  13. The Service Provider also allows the Customer to view the content posted in the Store.
  14. The Service Provider provides each Customer with the Cart Service in order to facilitate the placing of an order for Goods, in particular: remembering selected Goods, entering any discount codes, displaying a price summary and delivery costs. As part of using the Cart, in one Order, you can submit more than one offer to conclude a sales contract. The Cart service is a one-off service.
  15. The use of the Shopping Cart Service begins when you click the "add to cart" button and ends when you place an order or use the "empty cart" button. Adding Goods to the Cart does not mean their reservation, however, the Cart remembers information about the Goods selected by the Customer also after the end of the browser session or logging out of the Customer Account.
  16. All complaints related to the use of the Store's Services may be submitted by e-mail to the following e-mail address: info@podpapugami.com.pl 
  17. The Service Provider will consider complaints for the provision of electronic services within no more than 14 days.
  18. In order to consider the complaint, the Customer should indicate at least the reason for the complaint and his contact details.
  19. The response to the complaint will be given in the form indicated by the Customer (in writing or by e-mail).
Placing an Order and concluding a sales contract
  1. The Store sells Goods using the Internet.
  2. Information about the Goods on the Store's websites, such as: price, description, technical and other parameters, constitute invitations to conclude a contract referred to in art. 71 of the Civil Code.
  3. Orders can be placed electronically via the Store's website, 7 days a week, 24 hours a day.
  4. In order to place an order, the Customer should select the ordered Goods by adding the Goods to the Cart. During the ordering process, until you press the "order and pay" button. The customer can modify both the entered data and selected Goods. In addition, the customer is obliged to choose:
    1. method of payment;
    2. the method and address of delivery of the Goods;
    3. and possibly send data necessary to issue an invoice by e-mail.
  5. The condition for placing an order is the Customer's consent to the content of the Regulations, as well as providing Personal Data marked as mandatory. Providing Personal Data takes place through the Customer Account service or by providing data in the Order.
  6. Placing an order by the Customer results in submitting an offer (or offers) to the Seller to conclude a Sales Agreement regarding the Goods covered by the Order. The seller confirms receipt of the offer (or offers) by sending an automatic message entitled "New Order" to the e-mail address provided by the Customer.
  7. After receiving the offer referred to in paragraph 6, the Seller verifies the received Order. The sales contract is concluded when the Customer receives the e-mail: "The order has been transferred for execution".
  8. Orders placed are visible in the "order history" tab available to customers who have an Account.
  9. The customer has the option to verify, change and cancel the placed Order until the Order is completed, by contacting us by e-mail at info@podpapugami.com.pl
  10. The sales contract is concluded in Polish, in accordance with the Regulations.
  11. The order is processed by the Store within 5 working days. This means that within this period, the ordered Goods are transferred to the entity responsible for delivery.
  12. Orders are processed only on business days, i.e. from Monday to Friday, excluding public holidays.
  13. If the Customer expresses additional consent, the Customer may receive an SMS with information about the status of the Order.
 Price and method of payment
  1. The prices are indicated directly next to the Goods presented on the website. The prices include all components, including VAT at the currently applicable rate (subject to paragraph 3). The prices are expressed in PLN (PLN / PLN). We do not reduce prices by VAT on foreign orders.
  2. The price indicated next to each Product is binding from the moment the Order is confirmed.
  3. Information about the cost of delivery is published when placing the Order. The cost of delivery is added to the price of the ordered Goods. Detailed rules for determining the final cost of delivery of the Goods, which the Customer is obliged to bear, are set out in § 6.
  4. The total value of the Order is indicated after the Customer selects the Goods and the method of delivery.
  5. The Store reserves the right to change the price of Goods, carry out and cancel promotions and sales. However, Orders placed before the price change, promotion or sale conditions change will be implemented with the binding prices in accordance with paragraph 3.
  6. A non-fiscal receipt is attached to each shipment. At the customer's request, an invoice is attached instead of a receipt.
  7. The customer has the option to pay the price according to his choice:
    1. on delivery – cash on delivery;
    2. via the tpay.com system by Krajowy Integrator Płatności S.A., ul. St. Marcin 73/6, 61-808 Poznań, incl. by:
      1. electronic bank transfer (online);
      2. with the BLIK code, (The full list of payment channels in the tpay.com system is available on the payment operator's website);
    3. with a gift card.
  8. In the case of indicating the delivery address of the Goods outside the territory of the Republic of Poland, the Customer is not able to make the payment in the manner specified in paragraph 7 point 1).
  9. The customer is entitled to a discount assigned by the Seller, in accordance with the individual parameters of the Customer Account. The discount applies to all items, except for items marked with the information "Product excluded from the discount". Discounts and promotions cannot be combined.
Supply
  1. The ordered goods are delivered in Wrocław, Poland. The delivery is made through the DPD service provider.
  2. The ordered Goods are delivered to the Customer's address indicated in the Order.
  3. The Seller shall bear the delivery costs for Orders with a total value equal to or exceeding PLN 150, except for the situation specified in paragraph 7. In other cases, the delivery costs are borne by the Customer.
  4. The cost of delivery depends on the method of payment and the value of the order, in accordance with the delivery table.
The right to withdraw from the contract
  1. According to the Consumer Rights Act of May 30, 2014. (Journal Of Laws 2014, item 827) A Customer who is a Consumer who has concluded a distance contract via the Store may, within 14 days, withdraw from it without giving any reason. At the same time, the Seller (irrespective of the statutory entitlement) enables the Customers to withdraw from the distance sales contract within 30 days (calculated in accordance with the Act on consumer rights).
  2. The consumer may withdraw from the contract by submitting a declaration of withdrawal from the contract. The statement can be submitted by e-mail or on your own form, which includes the order number, a declaration of withdrawal from the Sales Agreement and the products that are returned.
Personal data
  1. The Service Provider – the Data Administrator, pursuant to the GDPR in connection with the APSEM, has the right to process the Customer's Personal Data in order to use the Services (Account, Order, Newsletter, Viewing Content, Shopping Cart), in accordance with the Regulations for the settlement of the ordered Goods (accounting), consideration of complaints, investigation claims for payment for the ordered Goods, as well as for archiving purposes and for the purposes of the legitimate interests of the Administrator or a third party (described in more detail in the Privacy Policy).
  2. You can contact our data protection officer via the e-mail address info@podpapugami.com.pl
  3. Detailed information on the processing of Personal Data (including information referred to in art. 13 sec. 1 GDPR and Customers' rights related to the processing of their Personal Data) – can be found in the Privacy Policy.
  4. The Service Provider processes operational data (markings identifying the Customer in the online store, IP address, information on how to use the Services) for the purpose of improving the Store, as well as for statistical purposes.
  5. The Service Provider ensures the security of the Customer's Personal Data being processed. The Service Provider has implemented and applies physical, organizational and technological protection measures necessary to ensure an adequate level of security of the processed Personal Data in connection with the provision of Services within the Store. The Service Provider has implemented technical measures to prevent the acquisition and modification of Personal Data sent electronically by unauthorized persons (authentication measures, https protocol).
  6. The Service Provider protects Personal Data against third party access and disclosure, with the proviso that in certain situations the obligation to disclose Personal Data may result from legal provisions.
  7. Providing Personal Data is voluntary, but sometimes necessary to provide the Services, on the terms set out in the Regulations.
  8. The Service Provider allows the Customer to use the Services on the Website anonymously or using a pseudonym in the cases of Services where it is technically possible and customarily accepted.
Out-of-court ways of dealing with complaints and redress as well as rules of access to these procedures
  1. In the event of a dispute with the Seller, the Consumer is also entitled to use extrajudicial means of dealing with complaints and redress.
  2. According to Art. 36 of the Act of December 15, 2000. on the Trade Inspection (Journal of Laws No. from 2016 item 1059, as amended), the voivodeship inspector undertakes activities aimed at out-of-court resolution of a civil law dispute between the Consumer and the entrepreneur by:
    1. enabling the parties' positions to approximate for the parties to resolve the dispute;
    2. presenting the parties with a proposal to resolve the dispute.
  3. Pursuant to Art. 37 of the Act of December 15, 2000. on the Trade Inspection (Journal of Laws No. 2001, no.4, item. 25 as amended) permanent consumer arbitration courts at voivodeship inspectorates consider disputes over property rights arising from contracts concluded between Consumers and entrepreneurs. The rules of organization and operation of Permanent Consumer Arbitration Courts are set out in the Regulation of the Minister of Justice on the rules of organization and operation of permanent consumer courts of arbitration of September 25, 2001. (Journal of Laws 113, item. 1214).
  4. Proceedings for out-of-court resolution of consumer disputes referred to in para. 2, shall be initiated at the request of the Consumer or the entrepreneur, submitted to the provincial inspector competent for the place of business activity by the entrepreneur. Contact details of the provincial inspectorates of trade inspection can be found at http://www.uokik.gov.pl/wazne_adresy.php.
  5. Proceedings before a permanent consumer arbitration court referred to in para. 3, shall be initiated at the request of the competent regional inspectorate of trade inspection. Application forms are available at the registry of each permanent consumer arbitration court and on the websites of provincial inspectorates of trade inspection. Contact details of permanent consumer arbitration courts can be found at: http://www.uokik.gov.pl/wazne_adresy.php
  6. The consumer is also entitled to use the online dispute resolution system. At the internet address https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=PL, there is a platform enabling out-of-court settlement of disputes between Consumers and entrepreneurs by electronic means, in the event of a dispute arising from from an online sales contract or a contract for the provision of services (ODR Platform).
  7. Additional information on out-of-court complaint and redress procedures as well as the rules of access to these procedures can also be obtained at https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.
Newsletter service
  1. The Service Provider provides the Newsletter Service (constituting a service provided electronically) consisting in sending to the e-mail address indicated by the Customer and optionally also a telephone number, commercial information about: products, promotions, discounts, competitions and events related to the Service Provider's activities.
  2. In order to conclude a contract for the provision of the Newsletter Service, the Customer must perform the following activities:
    1. Providing at least an e-mail address in the appropriate field and checking the checkbox in order to agree to receive commercial information.
    2. Confirmation of subscription to the Newsletter by the Customer by clicking the "I confirm subscription" button in the e-mail sent by the Service Provider to the e-mail address provided.
  3. The Newsletter service is provided at the customer's request. The use of the Newsletter Service begins with the confirmation of the subscription referred to in paragraph 2 point 2.
  4. The Newsletter service is provided free of charge and for an indefinite period.
  5. The Customer may subscribe to the Newsletter Service through a dedicated subpage ("Newsletter") available within the Store and together with the subscription to the Customer Account or together with filling in the Order Form.
  6. Providing an e-mail address in the Newsletter Registration Form is necessary to provide the Newsletter service. Providing other Personal Data in the form is at the discretion of the Customer. These data are used to adapt the content of the Newsletter to the client's needs (e.g. by receiving information on promotions in stationary stores located in the nearest city indicated by the customer).
  7. If you agree to receive commercial information as part of the registration form for services provided electronically, the Customer's Account or Orders will be received (regardless of the information indicated in paragraph 6) also commercial information (including additional discounts and promotions) tailored to his interests and preferences (but not significantly affecting his decisions).
  8. The customer has the option to provide a mobile phone number for the purpose of the Newsletter Service. In this case, the Newsletter Service will be provided in the form of e-mail and SMS messages.
  9. The Customer may use the Newsletter Services anonymously. However, it is possible only if the e-mail address provided does not allow for the identification of the Customer and at the same time the Service Provider does not have other Customer Personal Data.
  10. The customer may at any time (without giving any reason and incurring any costs) unsubscribe from the newsletter. For this purpose, the Customer may use the deactivation link included in each e-mail received as part of the service provided, send an e-mail with information about resignation to the address of the Service Provider indicated in the Regulations, or use the Newsletter functionality as part of the Customer Account. Upon resignation, the contract for the provision of the Newsletter Service is terminated.
Final Provisions
  1. Consolidation, securing and providing the Customer with the essential provisions of the Sales Agreement takes place by sending to the indicated e-mail address a message confirming the placed Order and delivering a non-fiscal receipt / invoice in the shipment.
  2. The Customer may access the Regulations at any time via the link on the website info@podpapugami.com.pl. The Customer also has the right to download and print the Regulations.
  3. In matters not covered by the Regulations, generally applicable provisions of Polish law shall apply, in particular the Civil Code of April 23, 1964. (Journal Of Laws 1964 No. 16, item 93 as amended amended) and the Act on consumer rights of 30 May 2014. (Journal Of Laws 2014, item 827).
  4. The Service Provider reserves the right to amend the Regulations. Any changes to the Regulations become effective on the date indicated by the Service Provider, not less than 14 days from the date they are made available on the Store's website. The changes may not infringe the acquired rights of the Customers.